Privacy Policy

CompareWazn is a mortgage comparison platform operating at comparewazn.ae. For the purposes of this Privacy Policy, CompareWazn is the data controller responsible for your personal information collected through this website.

If you have any questions about this policy or how we handle your data, please contact us.

We may collect the following types of information:

• Information you provide directly — when you submit our contact form, including your name, email address, subject, and message
• Mortgage enquiry data — when you submit an enquiry to apply through a bank, we may collect your name, email, phone number, and consent preferences
• Calculator inputs — property values, loan amounts, interest rates, and other figures you enter into our calculators. These are processed locally in your browser and are not stored on our servers unless you submit an enquiry
• Usage data — information about how you use the website, including pages visited, time spent, and referring pages, collected through analytics tools

We use the information we collect to:

• Respond to your enquiries and messages submitted through the contact form
• Connect you with banks and lenders you have expressed interest in
• Improve the functionality and content of our website
• Analyse usage patterns to understand how visitors use the site
• Comply with our legal obligations under UAE law

We will only use your personal data for the purposes for which it was collected, or for compatible purposes. We will not use your data for automated decision-making or profiling.

Contact form submissions and mortgage enquiry leads are stored securely using Airtable, a third-party data management platform. Data is stored on servers operated by Airtable and is subject to Airtable's own security and privacy practices.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact enquiries are retained for a maximum of 12 months unless there is an ongoing business relationship.

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or destruction.

We do not sell, rent, or trade your personal data to third parties. We may share your information in the following limited circumstances:

• Banks and lenders — if you submit a mortgage enquiry and consent to be contacted, your details may be passed to the relevant bank or lender for the purpose of processing your application
• Service providers — we use trusted third-party services to operate our website, including Airtable (data storage), EmailJS (email delivery), and analytics providers. These parties process data only on our behalf and are bound by appropriate data processing agreements
• Legal requirements — we may disclose your information if required to do so by law or in response to a valid request from a regulatory authority

CompareWazn may use cookies and similar tracking technologies to enhance your experience on the website. Cookies are small text files stored on your device that help us understand how the site is used.

We may use analytics tools such as Google Analytics to collect anonymised usage data. This data does not identify you personally and is used solely to improve the website. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Most web browsers allow you to control cookies through their settings. Disabling cookies may affect the functionality of certain parts of this website.

You have the right to:

• Access the personal data we hold about you
• Correct any inaccurate or incomplete data
• Request deletion of your personal data, subject to any legal obligations we may have to retain it
• Withdraw consent at any time where we rely on consent to process your data
• Object to the processing of your data for direct marketing purposes

To exercise any of these rights, please contact us with your request. We will respond within 30 days.

Some of our third-party service providers may process data outside the UAE. Where this occurs, we ensure that appropriate safeguards are in place to protect your personal data in accordance with applicable law.

This website is not directed at children under the age of 18. We do not knowingly collect personal data from anyone under 18. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically. Your continued use of the website after any changes constitutes your acceptance of the updated policy.

This Privacy Policy is governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes relating to this policy shall be subject to the exclusive jurisdiction of the courts of the UAE.